Résumé
Palliative care day services are complementary to institutional services and aim to improve the quality of life of ill people and their loved ones by offering them care and services in a holistic manner using a humanistic and community-based approach. In these services, social workers play a central role in accompanying people facing serious illness through individual, marital, family and group intervention. As part of a research project on innovative practices in five palliative care day services in Quebec, Canada, five social workers were interviewed to document their roles, practices, and most used approaches within these services, as well as to gather their perception of the effects of their support for patients and their families. An inductive analysis of the qualitative data was conducted following Thomas' (2006) method. The presentation will describe how the roles of support, facilitator and referral are actualized in the practice of social workers and will offer examples of the application of the main approaches advocated in their work, that are the systemic, strengths-based, narrative and empowerment approaches through the different intervention modalities possible in palliative day care services. The presentation will also illustrate how, through their accompaniment, social workers promote the empowerment of people in palliative care. The presentation will also highlight the particularities of intervention in palliative care day services where informal activities become a powerful lever for intervention in social work and where interdisciplinarity favors co-intervention to promote a real holistic approach for people. Finally, this presentation will also provide an opportunity to learn more about palliative day care services, which are places of welcome, socialization, recognition and demystification of the end-of-life, death, and bereavement by enabling people to come to terms with this final stage of life, while respecting their own rhythm.
Mots clés (séparés par des virgules)
Palliative care, palliative care day services, community-based approach, individual intervention, family intervention, group intervention, demystification of the end-of-life