Résumé
Supervision plays a significant role in social work practice because the profession depends largely upon the organisation’s administrative structure, which includes supervisors to continue training new social workers and provide ongoing professional guidance. Despite the predominance of supervision within the profession, and the weight placed upon its function by policymakers, practitioners, and managers alike, it remains an under-researched area of enquiry when it comes to evidence-informed supervision policies. In South Africa, the Supervision Framework for the Social Work Profession seeks to contextualise, and provide norms and standards that guide the execution of supervision in the country. However, since its inception in 2012, no study has been conducted on how the Supervision Framework is implemented in various organisations. Hence, the aim of this paper is to report on the stories of social workers in a designated child protection organisation regarding the implementation of the Supervision Framework. An exploratory case study design was adopted. Using semi-structured interviews, data were collected from 28 social workers employed in a designated child protection organisation. Data were analysed through thematic content analysis. The findings revealed that the child protection organisation may be regarded as a best practice example of the implementation of the Supervision Framework based on the linear stories of social workers. The study found that, although the organisation under study has thrived in developing a supervision policy and implementing the policy in line with the Supervision Framework, there remains challenges related to the dominance of the administrative function of supervision within the organisation and, in some instances, lack of emotional support. Hence, the study advocates for clinical supervision which should not be combined with other middle management organisational tasks to reduce the administrative load of supervisors which has been the primarily hindrance to structured supervision in child protection organisations in South Africa and abroad.
Mots clés (séparés par des virgules)
Social Work Supervision, Supervision Framework, Child Protection Organisation, South Africa,